Shipping Policy
Processing Times
- Orders are processed within 1-2 business days
- You will receive tracking information via email once your order ships
Shipping Information
- FREE shipping when you buy 2 or more items!
- $14.95 flat rate shipping for single item
- US & UK Delivery: 5-10 business days
- International Delivery: 7-12 business days
Express Protected Shipping
- Includes package loss protection
- Full tracking provided
- Professional packaging to ensure safe delivery
Shipping Address
- Please verify your shipping address at checkout
- We cannot be responsible for deliveries to incorrect addresses
- Address changes cannot be made after order ships
Lost or Damaged Items
- We provide free replacement for lost packages
- Contact us immediately if your package arrives damaged
- Photo evidence may be required for damage claims
International Orders
- Import duties and taxes are not included in shipping costs
- Additional fees may be charged by your local customs office
- Customer is responsible for any customs/import fees
Order Modifications
- Orders cannot be modified after shipping
- Please review your order carefully before checkout
- Contact us immediately for urgent changes before shipping
Questions About Your Order?
Contact our customer service team at cs@wowportrait.co for assistance.
We appreciate your business and thank you for choosing Wow Portrait!
Shipping times are estimates and may vary based on location and customs processing.